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Privacy Policy

At Homerun, we are committed to protecting the privacy and security of our users. This privacy policy explains how we collect, use, and disclose personal information about you when you visit our website, use our services, or contact us. This privacy policy has been created under the General Data Protection Regulation (GDPR), which is a regulation in EU law on data protection and privacy for all individuals within the European Union (EU) and the European Economic Area (EEA).


In accessing or using the Website or any Service, you agree to be bound by and will be deemed to have read, understood, and agreed to the practices and policies outlined in, this Privacy Policy as updated from time to time. If at any time you disagree with any part of this Privacy Policy, please promptly discontinue your access to or use of the Website or Services. Please also note that if you do not provide us with any of the information we request or withdraw your consent to us collecting and using your Personal Data, we may not be able to provide, or continue providing you with, access to or use of the Website or Services.

If you access or use the Website or Services on behalf of another individual (such as your child) or an entity (such as your employer), you represent that you are authorized by such individual or entity to (i)accept this binding Privacy Policy on such individual’s or entity’s behalf, and(ii) consent on behalf of such individual or entity to our collection, use, and disclosure of such individual’s or entity’s information as described in this Privacy Policy.

This Privacy Policy does not apply to Third Party Sites you may access through, or in the course of your use of, the Website or Services. Your rights in relation to those third parties will be governed entirely by the privacy statements or terms and conditions of those Third Party Sites.


For purposes of this Privacy Policy, “Personal Data” has the same meaning as set out in the GDPR and generally refers to information that can identify you when taken alone or together with other information. This includes information such as your name and contact details.


We collect Personal Data through various means, including when you:

  • Voluntarily provide the same to us;

  • Contact us or request that we contact you;

  • Access or use the Website;

  • Access, use, or request for any Services; and

  • Interact with any of our employees.

Homerun shall not knowingly collect or attempt to collect your Personal Data through fraudulent, unlawful, or deceptive practices.



We collect various types of information from our users, including:

  • Personal information: We may collect your name, email address, phone number, postal address, and other information that you provide to us when you sign up for an account, subscribe to our newsletter, or contact us.

  • Usage information: We may collect information about how you use our website and services, including your IP address, browser type, device type, and other technical information.

  • Cookies and other tracking technologies: We may use cookies, web beacons, and other technologies to collect information about your activity on our website and to personalize your experience.



We use the information we collect for various purposes, including:


  • Providing and improving our services: We use your information to provide our services, improve our website and services, and personalize your experience.

  • Communicating with you: We may use your information to respond to your inquiries, send you newsletters and other marketing materials, and communicate with you about our services.

  • Legal compliance: We may use your information to comply with legal obligations and to protect our rights and interests.


Homerun shall not knowingly use your Personal Data for, or to facilitate any fraudulent, unlawful, or deceptive purpose.


Homerun may be required to disclose your Personal Data to its affiliates or to third parties where:

  • You have consented to (or may reasonably be deemed to have consented to) such disclosure;

  • Necessary or otherwise reasonably required to maintain or provide continued access to the Website, the Services, or any other services you may request;

  • Necessary or otherwise reasonably required for Homerun to comply with its legislative or regulatory obligations, any request from a regulator, government body, or other authority, or Homerun’s own processes and policies;

  • Necessary or otherwise reasonably required for Homerun to perform its obligations under the Website Agreements or other agreements binding upon it;

  • Necessary or otherwise reasonably required to respond to you, contact you, or otherwise address your requests;

  • Homerun has reason to believe that doing so will be appropriate or necessary for it to investigate and defend against any third-party claims or allegations, or prevent or stop any illegal activity, security breaches, or harm to the Website, Homerun’s interests, or any Homerun employee;

  • Homerun is the subject of a takeover and your personal information forms part of Homerun’s assets to be transferred to the acquiring entity; or

  • You disclose such information to third parties in the course of accessing or using the Website.


You are responsible for maintaining the accuracy of the Personal Data you submit to us. If your Personal Data changes, you may correct it, delete inaccuracies, or amend it by making the relevant changes in your account or by contacting us at We will make good faith efforts to make requested changes in our then-active databases as soon as reasonably practicable. If you provide any information that is or becomes, or that we may reasonably suspect is, untrue, inaccurate, out of date, or incomplete, we may at our sole discretion discontinue your access to or use of the Website or Services.

There may be circumstances where Homerun will not correct, delete or update your Personal Data, including where the Personal Data (a) is opinion data that is kept solely for the evaluative purpose or (b) must still be retained for a business or legal purpose.


We may from time to time be required to transfer Personal Data collected in accordance with this Privacy Policy to locations outside Vietnam (e.g., due to the physical locations of our servers). If such transfer is required, Homerun will comply with its obligations under the GDPR for as long as the Personal Data remains in Homerun’s possession or under Homerun’s control during the transfer. Homerun will also take appropriate steps to ensure that the recipient located outside Vietnam is legally obliged (e.g., through contractual obligations) to provide Personal Data with a level of protection comparable to that required under the GDPR.

We will retain your Personal Data for as long as required for the purpose(s) for which it was collected and for our compliance with legal obligations on recordkeeping imposed upon us as a regulated financial institution under Vietnam law. Generally, we do not retain Personal Data for a period of longer than six (6) years after the original purposes for which the Personal Data was collected have ceased to be applicable unless otherwise required by law or other mandatory directions by the court or government authorities or for purposes of legal proceedings or other similar proceedings or investigations. We may also aggregate or anonymize your Personal Data solely for analytic purposes. In such a case, you will no longer be identifiable from the aggregated or anonymized Personal Data, and we may retain such data for as long as we require.




We may share your information with third-party service providers that help us provide our services, such as hosting providers, payment processors, and email marketing services. We may also share your information with law enforcement agencies, regulatory bodies, or other third parties if required by law or to protect our rights and interests.



Homerun has taken reasonable measures to ensure the security of your Personal Data stored with us, whether in electronic or physical form. This includes protecting your Personal Data from improper or unauthorized access, use, disclosure, modification, appropriation, destruction, and loss. Nevertheless, you acknowledge and agree that communications through the Internet are inherently insecure and all Personal Data you transfer to Homerun via the Internet is done so at your sole risk. Homerun does not warrant, represent, guarantee, or otherwise assure that the Personal Data you provide will never be accessed, copied, used, or disposed of in breach of Homerun’s security measures, and you agree not to hold Homerun or any of its affiliates liable or responsible for any loss or damage resulting therefrom. In the event of such a breach, Homerun will, as far as reasonably possible, promptly notify all affected persons.

Homerun is not responsible, and will not be held liable, for any damage or loss, or misuse, theft, or other compromises of Personal Data, arising directly or indirectly from any unauthorized use of or access to any member’s electronic devices used to access or use the Website or Services.


A cookie is a text file that a web page server stores in your local browser cache. Homerun uses cookies for various purposes, including strictly necessary cookies (required to operate the Website); analytical cookies (to perform analytics on how people access and browse the Website); functionality cookies (that recognize you and enable Homerun to customize your user experience on the Website); and targeting cookies (that record your visits to and movement on the Website for purposes of making advertisements shown to you more relevant to your interests). Third parties (such as analytics software) may also use cookies for performance or targeting purposes. Homerun has no control over cookies from third parties.

You may change your browser settings to decline any or all cookies when accessing the Website. You may also delete stored cookies by changing your browser settings. However, please note doing so may adversely affect your access to or use of the Website. For example, you may not be able to fully load all features or functionalities of the Website. Homerun shall not be held liable for any loss or damage resulting from the deletion or rejection of cookies.

Your Internet Service Provider allocates an IP address to your computer so that it may access the Internet. IP addresses may be dynamic (i.e., they change each time you connect to the Internet) or static (i.e., specific to your computer). Homerun may collect this IP address to facilitate its administration of the Website, including by diagnosing server problems and collecting aggregated information.



You have certain rights with respect to your personal information, including:


  • Access: You have the right to access and receive a copy of the personal information that we hold about you.

  • Correction: You have the right to request that we correct any personal information that is inaccurate or incomplete.

  • Deletion: You have the right to request that we delete your personal information under certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected or processed.

  • Restriction: You have the right to request that we restrict our processing of your personal information under certain circumstances, such as when you contest the accuracy of the information or when the processing is unlawful.

  • Objection: You have the right to object to our processing of your personal information under certain circumstances, such as when the processing is based on our legitimate interests or for direct marketing purposes.


If you wish to exercise any of these rights, please contact us using the information below. We may ask you to provide additional information to verify your identity before we process your request. We will respond to your request within the time frame required by applicable law.

Please note that we may retain certain information about you as required by law or as necessary for our legitimate business purposes.



We may update this privacy policy from time to time. The latest version will always be available on our website. We encourage you to review this policy periodically to stay informed about our privacy practices.



If you have any questions about this privacy policy or our privacy practices, or if you wish to exercise your rights with respect to your personal information, please contact us at



Any private disputes from individuals arising under this Privacy Policy are governed by and shall be construed in accordance with the laws of Vietnam and shall be subject to the exclusive jurisdiction of the courts of Vietnam.

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